Skip to main content
LogisticsAI

For transport operations and customer service

Prepare customer updates from confirmed transport events.

Use a confirmed loading, delivery, delay or ETA event to prepare a controlled update draft in the chosen supported language. A person reviews the message before any external action.

Try a sample delayRequest a workflow assessment

Available now: prepared example and workflow assessment. We reply with the required sample documents, implementation dependencies and applicable indicative pricing range. Commercial orders are not yet accepted during market validation.

Prepared sample delay with synthetic data
INPUT → RESULT

You provide

  • A confirmed transport event
  • Shipment reference and relevant facts
  • EN, NL or DE output language

You see

Event
Delay confirmed
Updated ETA
16:30
Message
Draft ready
Human check

The reviewer checks the current facts and wording. The public preview selects no recipient and sends nothing.

JSON upload remains available as a technical test, but it is not required to inspect the prepared example.

Complete workflow · synthetic 10-case batch

See the complete process and the result: Freight status updates

The recording starts with the real input step inside the private workspace and ends with the exact batch outcome the operator receives.

On-screen guidance is already built into the recording.

All files and records are fully synthetic. External, financial and approval actions remain under human control.

Before

One event. Three interruptions. Three chances to drift.

The operator stops active work, finds the latest event, checks whether it changed, rewrites it for another audience and repeats the same path when the next request arrives.

Manual response path05 / 05
Event the team is trying to confirmDelay near Aachen · revision unknown
  1. 01

    Open the interruption

    A call, email or internal message pulls the operator away from the transport queue.

  2. 02

    Find the current event

    Search the TMS, inbox or driver message for the most recent verified fact.

  3. 03

    Adapt the wording

    Rewrite the same event for the recipient and working language.

  4. 04

    Copy and answer

    Move the facts into another message while checking names, time and ETA again.

  5. 05

    Repeat for the next person

    The next request starts the reconstruction from the beginning.

After

One verified event becomes controlled drafts.

LogisticsAI prepares audience-specific wording from the same source revision. The operator reviews the exception and exact message; the system does not invent an event, choose a free-form recipient or send silently.

Controlled status path
  1. 01Verify the source event
  2. 02Match an active audience policy
  3. 03Prepare EN, NL and DE drafts
  4. 04Review the exact revision
  5. 05Keep delivery blocked until approval
Public DEMO fixturestatus_seed.json
Delivery stateBlocked
Location
Aachen, DE
Verified delay
90 min

One DEMO event, three illustrative drafts

ENCustomer operations

A verified 90-minute delay has been recorded near Aachen. The message remains a draft until approval.

NLTransport operations

Bij Aken is een geverifieerde vertraging van 90 minuten geregistreerd. Het bericht wacht op goedkeuring.

DEInternal planning

Bei Aachen wurde eine bestätigte Verspätung von 90 Minuten erfasst. Die Meldung wartet auf Freigabe.

What changes for each role

Protect active operational work.

Review one prepared exception instead of reconstructing the same transport status for every interruption.

Try one status eventDiscuss your workflow

One file · no account

See your own work become a reviewable result.

Choose the task your team already does, upload a redacted or non-confidential source and inspect the result before creating an account.

The anonymous preview expires after 24 hours. It cannot be downloaded, shared, approved, sent or handed to another system.

Prepare a controlled status draft

Upload a confirmed status-event JSON file; no recipient is selected and nothing is sent.

One short request

Check whether this fits your documents

Describe the task. We will reply with which steps may fit automation, which representative documents are needed, which dependencies affect implementation and which indicative pricing range applies.

For example: where the document arrives, what your team copies or checks, and what result it needs.

Do not include permits, customer data, credentials or other operational personal data.

Request received

Your request was saved. It records interest in an assessment; it is not an order or a quote.

Freight status communication · controlled beta

Questions before a pilot

Does LogisticsAI automatically decide that a shipment arrived or was delivered?

No. A trusted source must provide a verified event. AI output is never accepted as operational truth.

Can a message be sent without human approval?

No. The current safety mode requires an authorised person to approve the exact event, recipient, locale and message revision.

Which status events are supported first?

The first contract supports arrived at loading, loaded, departed loading, arrived at delivery, delivered, delay detected and ETA changed.

What happens after an event correction?

The correction creates a new linked revision. Any unsent communication based on the stale event is cancelled or superseded.

Does this automate telephone calls?

No. This release prepares and delivers controlled written status updates. It reduces avoidable check calls but does not place automated calls.

Is delivery real time?

Not in the initial beta. Scheduled processing is supplemented by an explicit operator action, and the service does not make a real-time promise.